Access Statement

Access statement for The White Hart Great Yeldham, Essex. Restaurant with rooms

Introduction

We aim to cater for the needs of all who visit The White Hart Inn. We are committed to assist guests with physical or mobility problems ensuring everything is done in our power for guests to have a comfortable and enjoyable stay.

The White Hart Inn has 13 en­suite bedrooms, 7 of which are ground floor. One double room is adjoined with a single room and 1 double room has a sofa bed offering family room options. One double / twin room is wheelchair / disabled accessible and is provided with grab­rails for wash­basin, toilet and shower in the en-suite, a medicine fridge is located in the wardrobe, there is a storage area for wheelchairs, flashing fire alarm system for hard of hearing and also a vibrating fire pillow pad, disabled toilet alarm system connected to reception.

The accommodation blocks stand alone from the main building. The main building is over 500 years old and while we aim to meet the needs of all our guests there are some period features which might make access difficult for people with limited mobility. The ground floor in the main building has 4 different levels meaning there are 4 single steps in areas of the restaurant / bar. Staffs are always at hand to assist you, should you require assistance.

Pre-Arrival

We are located on the A1017 in the quiet village of Great Yeldham.
The nearest village shop and post office is a 5 minute walk, the town of Halstead is a 15 minute drive.
The well known designer village with cinema, swimming pool and shopping centre is a 20 minute drive.
The nearest bus stop is a 5 minute walk and the nearest main line train station is Free­Port Braintree a 20 minute drive.
There are a list of recommended taxi companies in your room brochure or available at reception.
Brochures and menus can be available in large print if required.
We regret we do not have facilities to prepare documents in Braille.
Our web site www.whitehartyeldham.com provides pictures of rooms and facilities along with further information of services we provide.
We have a green policy and ask our guest to assist us when possible to help us preserve our environment.
You can contact us via email, telephone or fax.
Please see the contact information within this document.

Arrival & Car Parking Facilities

There is a large well lit off road car park with areas of both tarmac and gavel.
The car park has a kerb of 10cm around the entrance of the main building where reception and the restaurant is located.
We would be happy to assist any guest from parking/car park to entrance to room.
Check in time is from 4pm ­ 11pm (other times can be arranged). Please advise estimated time of arrival.

Main Entrance, Reception & Ticketing Area

The main entrance is located central to the main building.
There is one step down 16cm located in the entrance lobby asyou enter the main building.
Tall guests beware. The second entrance door height in the entrance lobby is 172cm. Most low areas in the main building are padded though not all.
The reception desk is located on the right hand side of the main bar and is 120cm high.

Public Areas ­ Hall, Stairs, Landing, Corridors etc

There are 5 accommodation blocks entrances with Yale key lock.
Door widths are 85cm.
Block 1 has a 2 steps 17cm & 18cm threshold, block 2 has a 2cm step, block 3 has a 16cm step, block 4 has a 10cm step and block 5 has a 2 cm step in their entrance door.
On the left or right hand side of the block entrance is a push button light switch, which is on a timer.
The block entrances are spacious with carpet floor finishing.
There are 2 blocks (3 & 4) with two flights of stairs, 1 block (5)with one flight of stairs and 1 block (1) with three flights of stairs in the entrance lobbies with step heights of 18cm. These lead to rooms located on the first floor. Stairs are carpeted.
Room doors are Yale key locked.
The only phones available are in the guest’s rooms or in reception in the main block.
Fire call point and extinguishers are on the left or right hand side when exiting lobby.

Public Areas ­ Sitting room, lounges, lobbies etc

In the main building we have a public lounge/bar where guests are welcome to relax or socialise.
There is 1 step down 16cm and a low second entrance door 172cm.
The lounge floor is a brick floor finish.
There are public toilets in the lounge area. The ladies are on the same level and the gents have a 14cm step up.
The lounge has a selection soft and firm seating.
Lighting is soft with wall lights.
Daily news papers and magazines are available.

Public WCs

The ladies public toilet is in the lounge/bar area and is on thesame level. Toilet height is 40cm. The hand basin height is 80cm.
The floor is laid to carpet.
The gentlemen’s toilet is in the lounge/bar area with one 14cm step up. The toilet height is 40cm. The hand basin height is 80cm.
The floor is laid to quarry tile.
Due to planning restraints and period features, we do not have a public disabled toilet or baby changing unit.

Conference & Meeting Rooms, Banqueting

The White Hart Inn has an intimate conference room, The Garden Room for up to 30 delegates located in the main building.
The Essex Barn can host conferences, meetings and banqueting for up to 200 delegates and has disabled facilities.
Delegates can use the large main off road car park

Restaurant / Dining Room, Bar & Bar area, Take Away & Cafe

The restaurant is located in the main building either side of the main bar.
The bar is on the same level and the dining room has 2 steps 14cm and 12cm.
The bar has a brick and carpeted floor with wall lighting set low.
The dining room has a polished solid oak floor section and a carpeted section with chandelier and wall lighting set low.
All seating is genuine antique with various styles of chairs with or without arms.
Isles are spacious with a variety of original antique tables.
The bar tables are not table clothed due to their natural beauty but the dining room tables are clothed due to the level of service we provide
Menus are typed in a clear font at 16mm and large print can be made available on request.
All dietary requirements can be catered for on request.
The restaurant is laid with finest Villeroy & Boch crockery, Guy Degrenne cutlery and fine glassware.
Al fresco dining is available on our flag stone patio seating area.
Picnics are also allowed in the grounds.

Laundry

Laundry facilities are not available on the premises but there is a launderette 5 minute drive in Sible Hedingham.
Ems laundry service is also available 01787 236000.

Shop

The nearest shop is Nisa which is a 10 minute walk.
The nearest post office is a 10 minute walk.
The well known Free Port designer village and Braintree Town isa 20 minute drive or 45 minute bus journey.
Further information is available at reception.

Treatment room/s

Treatment facilities are not available on site but there are most beauty treatments available at Studio 1017 just a 5 minute walk from The White Hart Inn. Tel: 01787 237716.

Leisure Facilities

Free Port Braintree offers the nearest swimming pool and leisure facilities a 15 minute drive.

Outdoor Facilities

There is a mapped out country walk around the nearby countryside.
There is a local park 5 minute walk.

Clubs & Entertainment

Not available

Bedrooms & Sleeping Areas

There is central heating throughout the 13 rooms. Each bedroom has thermostatic control on the wall. Each room has a hospitality tray with a variety of teas, coffee, hot chocolate, milk, filtered water and biscuits. Every room has a hair dryer, bathrobes, slippers, flat screen free view TV, internet connection, WIFI, wardrobe, dressing table, desk lamp, bedside cabinet, bedside lamp, upholstered chair, luggage rack.
Average bed height is 65cm.
All bedrooms are laid to carpet and en­suites to non slip tile flooring.
All bedrooms and en­suites have LED down lighting with shaver points.
All first floor rooms are accessed from ground level by means of1, 2 or 3 flights of stairs. Each flight consists of 7 to 11 steps with a spacious mid landing. The step heights measuring 18cm and the staircase widths are 82cm.

Block 1

Room 1 is on the first floor, double bedroom is 4.3m by 3.7m and the en­suite 2.3m by 1.8. It has a double bed.
Room 2 is on ground floor, double bedroom is 4.1m by 3.7m and the en­suite 1.75m by 2.3m. It has a double bed.
Juxta Clare Suite is on the first floor, double bedroom is 3.7m by 6.25m and en­suite 2.2m by 1.6m. It has zipped single beds which enable twin or super king. 2 extra steps off landing into room.

Block 2

Room 3 is ground floor, twin/double bedroom is 4.5m by 3.7m and en­suite 2.5m by 2m and is fitted to disabled regulations.

Block 3

Room 4 is ground floor, single bedroom is 4.3m by 2.4m and en- suite 1m by 3m. It has a single bed.
Room 5 is first floor, double room is 4.3m by 4m and en­suite is 1.9m by 2.35m. It has a double bed.
Room 6 is ground floor, double room is 4.3m by 4m and en­suite is 1.9m by 2.7m. It has a king four poster bed.

Block 4

Room 7 is ground floor, double room is 4.3m by 3.5m and en-suite is 1.8m by 2.75m. It has double bed.
Hedingham Suite is ground floor, double room is 4.3m by 3.6m and en­suite with bath is 2.8m by 3m. It has a super king bed. This is our bridal suite.
Toppesfield Suite is first floor, family room is 4.2m by 6.7m and en­suite is 2m by 2.3m. It has a king bed plus a double sofa bed.
Room 10 is first floor, double room is 4.3m by 3.6m and en­suite is 1m by 2.5m. It has double bed.

Block 5

Yeldham Suite is first floor, double room is 4.6m by 5.5m en­suite is 2.1m by 2.8m It has king bed.
Gosfield Suite is ground floor, double room is 4.5m by 2.45m en-suite is 2.1m by 2.6m. It has super king bed.
Bathroom, Shower­room & WC (En­suite or Shared)
All rooms have their own en­suite facilities including shower, toilet, hand basin, mirror, shaver point and heated towel rail
Hedingham Suite has bath and shower.
Room 3 is laid out to disability regulation with large shower, mirror and wall hand rails.
All en­suite are wet room.
All sink heights are 83cm, Room 3 sink height is 73cm.
Room 3 toilet height is 48cm and all other toilet heights are 44cm.
All en­suite floors are laid with tiles and slip matt available in all rooms.
All en­suite are well lit and ventilated with motion sensors.

Self-Catering Kitchen

Not available

Grounds and Gardens

The White Hart has its own 4.5 acres of landscaped gardens laid to lawn.

Additional Information

Evacuation procedures are provided in all rooms located on back of the room door.
Mobile phone reception is generally good.
Local points of interest are listed in room pack and further information is available at reception.
Room service is available during restaurant hours.
Most forgotten items e.g. toothbrush, needle & cotton etc are available from reception.
Iron and ironing board is available on request

All measurements within this report may not be exact.

Address: The White Hart Inn Poole Street, Great Yeldham, Essex. CO9 4HJ.

Telephone: 01787 237250

Fax: 01787 238044

Mincom: Not available

Email: mjwmason@yahoo.co.uk

Website: www.whitehartyeldham.com

Hours of operation: Monday ­ Sunday 9.30am ­ midnight

Emergency number:

Abi Brunning 07816604639

Matthew Mason 07792158917

Local carers: Suffolk Carers 01787 379909

Local equipment hire companies: Halstead Office Supplies 0845 219 0260

Local public transport numbers: Hedingham Buses 01787 460621

Braintree Rail Service 0845 600 7245

Local accessible taxi numbers:

E & T Private Hire 01787 237916 / 07944286960 Trevor

Future Plans

• Woodland walk in early stages of planning.

• Green Policy nearly complete.

Contact Telephone and Email Address

We welcome your feedback to help us continually improve if you have any comments please phone 01787237250 or email mjwmason@yahoo.co.uk or just fill out our ‘How did we do?’ sheet and hand it to a member of staff

Created: 1st July 2014